Client hub is a self-serve, online experience that allows you to approve quotes, check service details, pay invoices, print receipts, or request more work—all in one place, 24/7. You can log in to your account at our website PrecisionPropertyMGMT.com

We service the following areas for lawn mowing:

• Marlton
• Cherry Hill
• Moorestown
• Maple Shade
• Voorhees

Lawn mowing service includes lawn mowing, trimming, edging, and blowing. All grass clippings will be blown from all hard surfaces, window wells, AC units, and landscape beds. Fall debris will be blown from the hard surfaces back into the lawn. 

Service begins in April and ends in November and will automatically renew from season to season. 

A day of the week will be assigned to service the property. This will be done consistently weather permitting. You can check your service date in your Client Hub under appointments.

Precision Property Management is not able to accommodate requests for a specific day of service. We assign the service date based on location to provide an affordable consistent service to our clients. Please inform Precision Property Management of events at the property so service can be completed prior.

We do not offer one-time services for lawn mowing.

Fence gates must remain unlocked on your scheduled service day. We are unable to send our crews back or issue any credit for not mowing inside a locked fenced area.

We appreciate your letting us know if you have any pets that are kept outside so that the crew members will be aware of them. Please leave your pet inside on your scheduled service days. Please pick up all pet droppings, toys, large bones, large rocks, etc. the day before we mow. If hit by a lawnmower, objects like these in your yard are hazardous to our workers and others. Serious damage can occur to your property, our equipment, or our crews.

We ask all customers to keep the lawn clear of small items such as toys, hoses, pet waste, and other items in the yard before our employees arrive. Precision Property management is not responsible for damage to exposed sprinkler lines and items left on the lawn. Precision Property Management will mow around large items on the lawn such as lawn furniture and trampolines and we will not move these items for liability reasons.

Our base pricing is valid for grass up to 6 inches in total length. Most lawns with routine maintenance each week grow less than this amount. If you have an actively growing lawn or have not had your lawn mowed in a while, it may be over 6 inches when the crew comes to perform that service. 

We require our crews to provide a complete, professional job to our clients. To do this in tall grass, we may have to mow over the property multiple times and bag or rake up clippings. Lawns between 6-9″ may be mowed on your regular service day but will incur additional charges to account for the extra labor and equipment wear. 

In the event of inclement weather, your service date will be rescheduled to the next available service date. Service dates can be checked in the Client Hub. If we are unable to service your property due to weather conditions, we will service your property the following week. Due to the excess growth, our service will be extensive the following week, and as a result service cost is per week not per service.

Bi-weekly services are offered after spring (after June), but we do not recommend this service. Your lawn growth may vary due to a variety of conditions, i.e. watering intervals, fertilizing schedules, etc. We also will not cut the grass shorter than industry-accepted standards, which recommend only cutting 1/3 off the grass height each mowing. Bi-weekly servicing lends itself to such problems and complaints as the following: thatch build-up, grass clumps, excessive grass clippings, grass lines or ridges that appear that we skipped while mowing, and the appearance of an uneven cut in the yard. Unfortunately, we will not be able to send crews back to correct these issues or guarantee these services as we do on our weekly services.

On weeks when a national holiday falls Monday through Friday, the schedule will be adjusted to ensure all of our clients are serviced. If we are unable to service before the holiday due to inclement weather we will reschedule your service as a high priority on the next service day.

Please do not water the lawn on your service day. Wet grass can cause clumping and damage to your lawn. 

The removal of fall debris is not included with our lawn mowing service but can be performed as an additional service for an additional charge. To schedule a Fall clean-up please submit a request using your Client Hub.

We can bag the grass clippings as an optional add-on service. However, our basic weekly mowing service does not include bagging. If you would like to add this service to your weekly mowing please submit a request through your Client Hub.

Our clients expect us to service them on schedule. This requires us to make good judgment calls on when to delay a mow, however, every property is different. If you ever feel like your lawn is too wet to be mowed on your scheduled day please contact us right away and we will skip your service.

We determine what height to cut your lawn by several factors but most commonly it is based on the time of year. When we begin mowing your lawn in the spring we will mow it lower. As the temperatures warm up your grass usually needs to be cut higher to combat the heat. During the hot summer months, we mow your lawn very high allowing it to be as thick and green as possible. As the weather transitions to the cooler fall months, we will slowly begin to cut the lawn a little shorter each week. If you would like your lawn cut higher or shorter at any time please contact our office and we will do our very best to cut your lawn at the height you prefer.

Please submit a request using your Client Hub. Include as many details as possible.

If there is any property damaged by our crew, please contact us immediately or within 7 days, so we can make a timely professional repair at our expense. **We will not honor any request for repair expenses for damaged property that we were not made aware of and allowed to rectify beforehand.** If we are unable to repair the problem professionally we will make arrangements to hire someone who is qualified.

We require that an account is set up with a Visa, MasterCard, Discover Card, or American Express for billing purposes prior to service. You can add a card to your account in your Client Hub under the Wallet section. We charge your credit card the business day following your service.

Precision Property Management’s clients enrolled in our weekly service have a satisfaction guarantee. If your lawn service is not satisfactory, please contact us by 5 pm the day of your service and we will come back and fix the problem at no additional charge the following day. Complaints made after 5 pm will be taken care of on the following service date. 

Clients may cancel service at any time for any reason, without a cancellation fee. Cancellations must be submitted by 5 pm the day before the mowing you wish to discontinue service on.